Interview from Mr. Yogender Kumar, CEO , Sunpack Industries
Sunpack Industries began as a small corrugated packaging maker in Delhi NCR and grew into a trusted partner for many industries Across the Region.
Corrugman : Could you share the journey of Sunpack Industries from its inception to becoming a leading packaging company?
Yogender Kumar : Sunpack Industries was founded with the vision of bringing reliable and high-quality corrugated packaging solutions to businesses in Delhi NCR. From humble beginnings as a small-scale manufacturer, we have steadily grown into a trusted partner for multiple industries, building our reputation on timely delivery, consistent quality, and customer-centric service. Today, Sunpack Industries stands as a dependable name in corrugated box manufacturing, serving diverse industries with innovative packaging solutions.
CM :What inspired Sunpack to focus on delivering innovative and high-quality packaging solutions?
YK : Our inspiration to focus on innovative packaging came from observing the changing needs of industries such as FMCG and e-commerce. Businesses needed packaging that was not only durable but also customizable, eco-friendly, and cost-efficient. This motivated us to invest in technology and design to offer solutions that go beyond traditional corrugated boxes.
CM : How have your years of industry experience shaped the vision and values of the company?
YK : With years of hands-on industry experience, we have developed a strong understanding of packaging challenges faced by businesses. These experiences shaped our company’s values – reliability, sustainability, and continuous improvement – which continue to guide our journey.
CM : What are the core features of Sunpack’s main product offerings such as carton boxes and corrugated packaging?
YK : Our core products include corrugated carton boxes, die-cut boxes, printed cartons, and heavy-duty packaging for industrial use. The key features of our offerings are strength, light weight, recyclability, and adaptability to client requirements.
CM : How does your technology ensure consistency and efficiency in packaging production?
YK : We employ semi-automatic and advanced machinery that ensures consistency in production, precise cutting, and uniform printing. This guarantees efficiency while minimizing wastage of raw material.
CM : What level of product customization do you offer for different industries and client requirements?
YK : Sunpack Industries provides customization across size, thickness, printing, and design. Whether it’s protective packaging for fragile items or bulk boxes for logistics, we work closely with clients to deliver tailored solutions.
CM : How does Sunpack adapt its packaging solutions to meet the needs of diverse markets like FMCG, pharma, and e-commerce?
YK : Our packaging solutions are versatile and cater to FMCG, pharma, e-commerce, electronics, and industrial clients. Each sector has unique needs, and we adapt by offering industry-specific designs and specifications.
CM : What recent innovations or product improvements have you introduced to stay ahead of competitors?
YK : Recently, we introduced lightweight yet durable corrugated designs to reduce shipping costs for e-commerce clients while maintaining strength. We are also exploring eco-friendly inks and coatings to enhance sustainability.
CM : How do customer feedback and industry trade shows influence your product development process?
YK : Customer feedback plays a central role in our development process. Trade shows and exhibitions further expose us to emerging trends, helping us stay competitive and innovative.
CM : What strategies help Sunpack maintain long-term partnerships with its clients?
YK : Our strategy for long-term partnerships is based on three pillars – consistent quality, competitive pricing, and transparent communication. This helps us build trust and retain clients over time.
CM : How is R&D integrated into your product improvement and innovation cycle?
YK : R&D is not a separate department for us it is embedded in our day-to-day operations. We constantly evaluate raw materials, machinery upgrades, and design processes to refine our products.
CM : What makes your after-sales support and customer service stand out in the industry?
YK : Our after-sales support stands out because we don’t stop at delivery. We provide clients with usage guidance, resolve concerns quickly, and maintain regular follow-ups to ensure satisfaction.
CM : How is Sunpack contributing to the modernization and automation of India’s packaging sector?
YK : Sunpack Industries is contributing to modernization by gradually adopting automation in corrugation and printing. This not only enhances efficiency but also reduces manual dependency.
CM : What unique technical demands are you seeing from Indian packaging companies today?
YK : The Indian packaging sector demands speed, quality, and flexibility. Clients expect smaller batch runs, custom designs, and faster delivery, all of which require manufacturers to be highly adaptable.
CM : How do you see Sunpack playing a role in the future growth of India’s packaging industry?
YK : As India’s packaging industry continues to grow with the rise of e-commerce and retail, Sunpack aims to play a vital role by offering scalable solutions that meet rising demand without compromising quality.
CM : Are there plans to expand your reach to support SMEs and regional businesses more effectively?
YK : We also plan to expand our reach to SMEs and regional businesses by offering cost-efficient packaging options and flexible order sizes.
CM : How does Sunpack incorporate eco-friendly practices and sustainability into its operations?
YK : We incorporate eco-friendly practices by using recyclable kraft paper and reducing production wastage. We are committed to sustainability and continuously explore ways to minimize our carbon footprint.
CM : Are there any community development initiatives currently being undertaken by Sunpack?
YK : Sunpack Industries is also involved in local community initiatives, including supporting educational drives and promoting skill development for youth in our locality.
CM : Which recent exhibitions or industry events have been most beneficial for showcasing Sunpack’s innovations?
YK : We regularly participate in packaging exhibitions across Delhi NCR, which give us exposure and networking opportunities to showcase our innovations and connect with potential clients.
CM : Have you received any awards, certifications, or recognitions that highlight your R&D and industry contributions?
YK : While we are a growing company, we have received recognition from clients for our reliability and quick turnaround times, which we consider our biggest achievement so far.
